Florence Housing Service website was created to fulfill requests for short-term rentals coming from members of the European University Institute.

Florencehousingservice.com listings are available EXCLUSIVELY FOR A RENTAL PERIOD FROM A MINIMUM OF 31 DAYS TO A MAXIMUM OF 180 DAYS.

FHS negotiated with owners so that rental fees are meant to be cheaper for EUI clientele than those available on the normal short-term market.

BE AWARE THAT:

1. VIEWINGS ARE NOT POSSIBLE
2. RESERVATIONS FOR LESS THAN 31 DAYS WILL NOT BE ACCEPTED AND CANCELLED
3. IT IS NOT POSSIBLE TO REGISTER AT ANY OF THE SHORT-TERM FLATS’ ADDRESSES
4. CHECK-IN AND CHECK-OUT WILL BE CARRIED OUT DIRECTLY BY OWNERS

Please carefully read the following instructions to experience the best performance from Florencehousingservice.com

• CAREFULLY READ THE PROPERTY DETAILS: on each property page you can find property location, max capacity, provided equipment and available services.
• PROPERTY LOCATION: general information about public transport is provided. It is advisable to know exactly in which one of the EUI buildings you will be located to select the right location.
• MAX CAPACITY: each property page indicates a maximum number of people -including infants, children and teenagers of any age - to guarantee basic comfort. Bookings, with a number of guests greater than this will be deleted as NULL.
  Use of the property by a guest’s number exceeding the max capacity will lead to rental lease early termination with immediate return of the keys and full payment of the remaining sums due until the lease termination date.
• PROVIDED EQUIPMENT AND FURNITURE: furniture and equipment cannot be modified nor upgraded upon request.
• AVAILABLE SERVICES: each listing shows the possibility for linen change and cleaning services.
• CHECK PRICES BEFORE RENTING:

• • The Monthly Rent does not include utilities.
  • Utilities are specified as a separate monthly fixed fee to be paid together with and on top of the rent.
  • The Weekly Rent includes utilities.
  • The shortest possible booking period is equal to 31 days.
  • In case you need to make a reservation for 1 month and two weeks this is how the total will be calculated: i.e., booking from May 20^th to June 30^th will be equal to 1 monthly fee + utilities + 2 weekly fees.

HOW TO BOOK ACCOMMODATION:

• Check calendar for availability: SELECT YOUR DATES DIRECTLY IN THE CALENDAR SO THAT THEY TURN FROM GREEN TO RED.
• How it works: once you fill in the form and submit your request, the selected property will be put out of the market for you for 48 hrs.
• Make sure you fill in the privacy authorization form, provide a scan copy of your passport and your EUI affiliation letter.
• You will then receive your rental lease to be completed with your data, and you should sign it.

In case of possible delay in receiving the rental lease do not worry because the property will be kept out of the market until you receive the rental lease.
FHS Office hours: Mon-Fri 2:00pm-7:00pm

• Proceed with the payment of the holding deposit as follows:
  • 100% of the total rent in case of 31-days tenancies
  • 50% of the total rent for tenancies from 32 to 120 days tenancies
  • 30% of the total rent for tenancies from 121 to 180 days tenancies

using the owner's bank details indicated in the lease agreement.

THE BOOKING PROCEDURE WILL BE CONSIDERED SUCCESSFULLY CONCLUDED ONLY AFTER THIS PAYMENT – PLEASE REMEMBER TO SEND A COPY OF THE BANK TRANSFERS NOTIFICATION.

You will then receive by e-mail from rentals@florencehousingservice.com the owner’s contacts so that you can plan your check-in.

BE RESPONSIVE: the booking process is meant to be a quick and easy procedure. If we do not receive your follow-up according to our instructions, your reservation will be cancelled within 24hrs.

PAYMENTS: first month rental fee + utilities are due to be paid upon your check-in or prior (in case you do not provide copy of your payment, the owner might not deliver the keys). The remaining payments of the monthly rental fees are due on the date indicated in the lease contract.

EACH OF THE PARTIES SHALL MAKE PROVISION FOR THE PAYMENT OF ITS OWN BANK FEES, IF ANY, APPLIED BY ITS BANKING INSTITUTION TO MAKE AND/OR RECEIVE PAYMENTS

SECURITY DEPOSIT POLICY RETURN: the security deposit will be kept by the owner during the tenancy and returned via bank transfer within 3 working days after your checkout (or within 15 days in case some repairs are required). The amount due for the final cleaning and any possible damage caused by the tenant will be deducted from the deposit return, except if otherwise.

CANCELLATION POLICY: if you cancel your reservation after transferring the holding deposit but before delivery of keys, the owner will be entitled to keep it in full and nothing else will be due among the parties.
If the property keys are released and returned to the owner within the first 24 hours from the check-in, the owner may retain both the holding deposit and the first month rent.
In case the property will be vacated at any time before the lease expiration date, all payments will still be due to the owner until that date.

PROVIDE YOUR EUI AWARD LETTER: each property can be rented paying no agency’s commission to all EUI members who provide affiliation letter related to the period of lease. To non-EUI members or members who cannot provide valid affiliation letters or members such as alumni, externals etc. will be charged a commission equal to 10% on the rental fees total plus VAT to be paid to Florence Housing Service.

APPLY FOR A TAX CODE: MAKE SURE TO PROVIDE YOUR ITALIAN TAX CODE. IN CASE FHS WILL NOT RECEIVE YOUR CODICE FISCALE, A LATE REGISTRATION FEE STARTING FROM € 50,00 WILL BE PAID BY THE OWNER WHO WILL DEDUCT THE AMOUNT FROM THE SECURITY DEPOSIT. PLEASE FIND INSTRUCTIONS TO APPLY FOR THE TAX CODE HERE.

CHECK-IN AND CHECK-OUT POLICY:

1. CHECK-IN and CHECK-OUT are carried out directly by the owners – UNLESS THE AGENCY NOTIFIES YOU DIFFERENTLY.
2. Owners’ contacts are always indicated directly into the rental lease.
3. Please be aware that for all matters regarding CHECK-IN and CHECK-OUT you should always contact directly the owners and/or their person in charge.
4. Be aware that the property keys will not be delivered unless you can provide proof of the first month’s payment upon check-in.
5. FHS, which does not deal with the preparation of the property, nor its maintenance, nor its cleaning, declines all responsibility regarding the conditions in which the property will be delivered. The above tasks - as per FHS’ written mandate signed with all owners -  are EXCLUSIVELY the owners' responsibility and duty, or their persons in charge. The same applies to any subsequent maintenance interventions – even urgent ones – that becomes necessary for the use of the home.
6. FHS will still be available – during office hours indicated before - to provide support and assistance to tenants where owners fail to promptly intervene, but without assuming neither the costs nor any liability for delays in carrying out such interventions.

In case you need to extend your stay or book the flat for another period (even on behalf of a friend) you should contact FHS first, and then the owner.