Terms & Conditions

Florence Housing Service website is created to fulfill requests for short-term leases coming from members of the European University Institute. Florencehousingservice.com listings are available EXCLUSIVELY FOR RENTAL PERIOD FROM ONE MONTH (31 days) TO SIX MONTHS. FHS negotiated with owners so that rental fees are meant to be cheaper for EUI clientele than those available on the normal touristic market. Please carefully read the following instructions to experience the best performance from Florencehousingservice.com
IT IS NOT POSSIBLE TO REGISTER AT ANY OF THE SHORT-TERM FLATS’ ADDRESSES

  • Carefully read the property details: on each property’s page you can find services provided and facilities available
  • Respect property MAX CAPACITY: Spaces and furniture cannot be modified nor upgraded upon request. Each property page indicates a maximum number of people including children to guarantee basic comfort. Requests for a number of guests exceeding the MAX CAPACITY advertised will be cancelled
  • Check the property location: general information about public transport is provided. It is advisable to know exactly in which one of the EUI buildings you will be located to pick the right location
  • CHECK IN and CHECK OUT are carried out directly by the owners.
    Please be aware that for all matters regarding CHECK IN and CHECK OUT you should contact the owners directly.
  • All listed properties are not available for viewings
  • Check prices before renting:
    • Monthly Rent does not include utilities.
    • Utilities are specified as a separate monthly fixed fee to be paid together with and on top of the rent.
    • The Weekly Rent includes utilities.
    • The shortest possible booking period is equal to 31 days.
    • In case you need to make a reservation for 1 month and two weeks this is how the total will be calculated: i.e., booking from May 20th to June 30th will be equal to 1 monthly fee + utilities + 2 weekly fees.

HOW TO BOOK AN ACCOMMODATION

  • Check calendar for availability: SELECT YOUR DATES DIRECTLY IN THE CALENDAR SO THAT THEY TURN FROM GREEN TO RED.
  • How does it work: Once you fill in the Rent-now form and submit your request, the selected property will be put on hold for you for 48 hrs. Make sure you fill-in the privacy authorization form, provide a scan copy of your passport and your EUI affiliation letter.

You will then receive your rental lease to be completed with your data and you should sign it.

  • Proceed with the payment of the holding deposit (it amounts to 30% of the total due for your period) using the owner’s bank data as indicated in your rental lease. The booking procedure is concluded after this payment. Therefore, you will receive via email from rentals@florencehousingservice.com  the owner’s contacts so that you can make your arrangements for your check-in.
  • Apply for a tax code: MAKE SURE TO SEND YOUR ITALIAN TAX CODE. IN CASE FHS WILL NOT RECEIVE YOUR CODICE FISCALE, A PENALTY STARTING FROM € 50,00 WILL BE DEDUCTED FROM YOUR SECURITY DEPOSIT. PLEASE FIND INSTRUCTIONS TO APPLY FOR THE TAX CODE HERE.
  • CANCELLATION POLICY: If you cancel your reservation after transferring the holding deposit, before the check in, the owner will be entitled to keep it in full. If you check out before the natural expiration date of the rental lease, you must pay the rental lease full amount.
  • PAYMENTS: First month rental fee + utilities are due to be paid before or upon your check in (in case you do not provide copy of your payment, the owner might not deliver the keys). The remaining payments of the monthly rental fees are due on the lease starting date. The holding deposit will be kept as a security deposit and returned via bank transfer within 3 working days after your checkout (or 15 days in case some repairs are required).
    The amount for the final cleanings and possible damages caused by the tenant, will be deducted from that amount.
  • Provide your EUI award letter: each property can be rented free of charge to all EUI members who provide affiliation letter related to the period of lease. Non-EUI members or members who cannot provide valid affiliation letter will be charged a commission of 10% of the total lease plus VAT to be paid to Florence Housing Service.
  • Be responsive: The reservation process is intended as a quick and easy procedure. If we do not receive your follow up according to our instructions, your reservation will be cancelled within 24hrs.

In case you need to extend your permanency, or book the flat for another period (even on behalf of a friend) you should contact FHS first, and then the owner.

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